MediTel provides industry-compliant telecom, IT, and business solutions designed to
personalize and optimize operational outcomes. This includes state -of-the-art automation,
advanced integrations, and omnichannel communications. We empower you to provide
outstanding customer service by communicating with your patients’ or clients’ preferred
communication methods.
We cater to the unique needs of the medical industry but work with businesses across every
industry. Our telecom solutions are custom-tailored to your individual customer journey and
workflow. A true signature solution!
Upgrade to modern and outcome-oriented VoIP Systems, IP Faxing, Secure Private Network
(VPN), Analytics, Reporting, Recording, Archiving, and Storage Services with MediTel.

Business Phone and Messaging Solutions
A MediTel consultant will work with you to determine the advanced communications required to streamline, automate, and optimize your onsite and remote communications. This includes advanced VoIP systems that visualize the account information, patient data, or customer journey of the incoming caller. 

• Advanced VoIP
• Desktop Interface 
• Optimized Call Flow Management
• Manual & Timed Call Forwarding
• Custom Communications Cloud 
• IP/Digital Faxing 
• e-Forms
• HIPAA & Industry Compliant Chat
• Two-Way SMS & Text
• Online & SMS Scheduling 
• Custom Integrations 
• Communications Data & Analytics 
• Call Recording 
• And more! 

IT and Networking Solutions
We help tenured companies and startups optimize and upgrade their IT and network solutions. This includes industry-compliant security and remote accessibility. Once set up, we monitor your system, scale it as you grow, and implement as-needed upgrades. Your signature solution will reduce risk and drive a variety of time and cost-saving benefits. 

• Software Consulting
• Servers & Hardware
• Custom Network & IoT
• Security
• IT Monitoring
• Data Archiving 
• And More! 

Integration and Automation Solutions
Industry software is essential for day-to-day operations, but all software has its shortcomings. Your MediTel consultant works with you to determine what integrations are required to optimize your operations. Not to worry if you aren’t sure where to begin, as we know what questions to ask to identify your areas of opportunity. 

• Eliminate data entry redundancies with cross-platform automation.
• Gather advanced data points from multiple software platforms.
• Utilize advanced analytics to better serve clients and patients.
• Utilize advanced data points to pinpoint operational bottlenecks.
• Automate appointment reminders and follow-up communication.
• Lighten your teams’ load by leveraging automation for operational efficiency.
• And more! 

Business Technology and Security Solutions

Whether onsite or remote, your team is constantly connected. Your MediTel consultant will work with you to create HIPPA or industry compliant security solutions that reduce risk while empowering mobility and remote accessibility. 

• Advanced Wi-Fi & IT Security
• Onsite & Remote Access Controls
• 24/7 IT & Security Monitoring 
• Government, Regional, & Industry Compliance
• And More!

Workforce Analytics and Productivity Solutions

Empower your team to boost their productivity by implementing advanced workforce analytics. Analytics help you identify productivity trends, bottlenecks, and areas of opportunity—such as how to better communicate and collaborate. With an increasing number of employees working remotely and third-party partners managing aspects of daily operations, this has never been more important. 

• Identify regional and organization-wide productivity trends.
• Create data-based productivity goals for each team or department.
• Pinpoint your most common productivity roadblocks.
• Explore new and integrated software and technologies.
• Identify and incentivize your top performers.
• Monitor productivity and performance in real-time. 
• And more!

Ready to learn more about MediTel’s signature solutions? We invite you to reach out today to discuss your telecom and IT needs. Add your information to our online form or call us directly and one of our consultants will be in touch shortly. 

We look forward to optimizing your communications and business outcomes with a custom-tailored solution!